Terms & Conditions

  1. Introduction

This document serves as the agreement between EltoroBets and the site’s user, which shall include anyone who signs up for an account, uses the services provided by the site, or visits the different pages and web resources of EltoroBets. The user may also refer to affiliates or agents.

Access to the site or the use of its services shall mean an implied agreement to the terms and conditions laid out herein. A contractual relationship is thus created between EltoroBets and its users.

There are other language versions of these terms and conditions. In cases of confusion or disputes, the English version shall become the reference document. It will prevail over all other versions.

It is advisable that you print a copy of this document for your records.

  1. Modifications and improvements

The provisions and details of the EltoroBets Terms and Conditions may be altered from time to time for various reasons that may include commercial, legal, regulatory factors. The terms may be altered to reflect changes in company policies or requests made by the users. The changes take effect as soon as they are communicated to the users.

The modifications are announced through the company’s newsletter sent to the users’ respective email addresses. EltoroBets is not responsible for the failure of communication if users intentionally or unwittingly failed to provide their email addresses. It is the responsibility of users to ascertain that they have submitted their working email addresses and subscribed to the newsletter.

  1. Account Rules

You must be at least 18 years old or of legal age to use the services of EltoroBets. Registrations by underage individuals are considered null and void from the start. If EltoroBets belatedly discovers that a user has violated the age restriction, the company reserves the right to automatically terminate the concerned account and forfeit the funds deposited therein, if there are any.

EltoroBets complies with existing laws pertaining to gambling in all countries and regions. As such, those who reside in jurisdictions where online gambling is considered illegal are not qualified to use the services of EtoroBets.

Moreover, the correctness of submitted account information is crucial. Accounts created using fictitious, falsified, fraudulent, or partly-correct information are considered a violation of the Terms and Conditions.

EltoroBets maintains a policy of one account per person. It is prohibited for anyone to sign up for multiple accounts.

When it comes to the promotions, bonuses, and other services, EltoroBets reserves the right not to include newly registered accounts.

  1. Payments

All payments due to users of EltoroBets shall be made in US dollar (USD), euro (EUR), or other fiat currency options listed in the account dashboard. Modes of payments include online banking, credit cards, debit cards, and online wallets such as Neteller and Skrill.

Payments for winnings shall be made on or before the 30th or the last day of every month. All payments will be sent with accompanying written statements that include computations on the amounts of bonuses and commissions.

For affiliates, commissions may be withheld over suspicions of fraud or misrepresentation. EltoroBets regularly conducts audits on its system wherein instances of fraud or discrepancies may be discovered. Also, the site only pays for affiliate commissions after receiving payment from partner businesses.

In terms of taxation, you agree that it is your responsibility to account for VAT and other related taxes. It is likewise the obligation of users to update their payment information. EltoroBets cannot be faulted for failing to send payment if you fail to provide the correct details.

  1. Account confirmation and tracking

You may only start using the services of EltoroBets once your account has been confirmed. You will know if confirmation has been completed once you receive an email from EltoroBets indicating your account’s status.

Upon receiving confirmation regarding your account’s status, make sure that all fields of your account details are filled out. Also, see to it that your details are accurate and not misleading. False, misleading, or incomplete account information can be grounds for account termination.

EltoroBets does not guarantee the real-time tracking of your account. If you believe you qualify for certain promotions or bonuses, contact us and request for the appropriate upgrades or bonus claims.

  1. Suspension and termination of accounts

User accounts may be cancelled or suspended at any time for violations of these Terms and Conditions or for any other reason deemed adequate by EltoroBets. These reasons include fraud, collusion among players, cheating, bad faith, and criminal activity. Actions or conduct that may be considered detrimental to the EltoroBets may also be cited as grounds for account suspension or termination.

EltoroBets will notify you via email for any violation or the decision to suspend or cancel your account. You may be given an opportunity to stop the violation, rectify bad practices, and plead for the restoration of your account. A thorough investigation will be undertaken before finalizing any termination.

Your account becomes inaccessible during the period of suspension or termination. You may only regain access once EltoroBets decides to restore it. Bets or account balances associated with suspended and terminated accounts may be forfeited, but they will be credited back to the said accounts if you are able to convince EltoroBets that suspension or termination is unjustified or erroneous.

  1. Intellectual Property Rights

We maintain full ownership over all intellectual property rights associated with the EltoroBets website, branding, and services. These include copyrights, trademarks, graphics, logos, design, games, database control, domain names, and other intangibles. The company does not grant anyone the authority to use any of our intellectual properties for personal or commercial use.

  1. Liability

EltoroBets does not accept liability that may arise over a user’s use of pages or websites linked in our site. The information on our site is presented as is, and does not come with any guarantee of accuracy and reliability.

We cannot be held responsible for technical problems, glitches, or malfunctions associated with the use of software or devices tied with the operation of EltoroBets. Likewise, we cannot assume any obligation for any damage suffered by a third-party which may be attributed to any of our services or information presented on our website.

EltoroBets only acknowledges responsibility over cases of gross negligence or deliberate actions by the company’s management, employees, or agents.

  1. Governing Law and Jurisdiction

Disputes, contests, or complaints regarding the services of EltoroBets are to be settled legally under the applicable laws in the jurisdiction where the company is headquartered.

For issues concerning the validity or legality of these terms and conditions, a competent authority will be sought to provide the proper determination. If some parts of these terms and conditions are found to be unenforceable or invalid, they shall not affect the validity of the rest of the provisions.

  1. Questions and complaints

If you have inquiries, complaints, or concerns, send us an email at [email protected].